Privacy policy

Kineasy Kids (ABN 6919 492 1813) respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, store, and use your information — and how we keep it safe.

What we collect

When you engage with Kineasy Kids, we may collect:

  • Your name, email, and phone number (e.g. via contact forms, bookings, or session notes)

  • Health and personal details shared during sessions or through intake forms (e.g. medical history, date of birth, address)

  • Payment details (processed securely via third-party services such as Square)

  • Limited website data such as cookies or analytics (if active through Squarespace)

We may also collect data indirectly via tools like social media pixels (e.g. Meta or TikTok) to help us understand how visitors interact with the site — though this depends on whether these features are active through Squarespace.

How we store your information

Your information is stored securely either physically or digitally:

  • Digital files are password protected

  • Physical notes are kept in a locked location

  • No client records are shared without your consent unless legally required

We do not currently use third-party practice management systems or email marketing services, but if this changes, we’ll update this policy to reflect those changes.

Working with children

We work with clients of all ages — including children under 18 — and always require written parental or guardian consent for anyone under 18. Kineasy Kids holds a valid Blue Card in Queensland.

Why we collect your information

We collect personal and health information only when it’s necessary to:

  • Book or manage appointments

  • Understand your health history and support your wellbeing

  • Process payments

  • Comply with legal and professional obligations

We don’t share your information with third parties unless required by law or unless you give us written permission.

International clients

While we’re based in Queensland, Australia, we are open to working with clients around the world. If you're located outside Australia, please note that your information will be processed and stored under Australian privacy law.

Your rights

You can access, update, or request deletion of your personal information at any time by contacting us at kineasykids.au@gmail.com. We’ll get back to you within a reasonable time.

Changes to this policy

We may update this policy from time to time. The most current version will always be available here on our website.

Feedback, Concerns & Complaints

I’m committed to creating a safe, respectful, and positive experience for everyone who visits my clinic or uses my products. If you have any feedback, concerns, or would like to raise a complaint, you're welcome to contact me directly via email at kineasykids.au@gmail.com. All matters will be treated confidentially, with care and respect. I take all feedback seriously and use it as an opportunity to grow, improve, and better support the wonderful humans I work with.